Launch Your Tech Career at Iron Sheepdog

Are you a tech-savvy problem-solver with a knack for troubleshooting and improving software? Do you see yourself growing into a full-fledged software engineer or technical project manager and are excited about the potential of AI in shaping the future of technology? Then this is your chance! Join our dynamic team at Iron Sheepdog, where we’re transforming the short-haul trucking industry with our innovative fleet management platform and actively exploring how AI can enhance our development processes.

Role Objectives

As a Software Support Engineer, you’ll dive into our codebase, squashing bugs and enhancing features to directly improve the user experience. This junior role offers incredible hands-on learning:

  • Technical Troubleshooter: Become the go-to for diagnosing and resolving complex software issues. Learn by doing as you read, debug, and fix code.
  • Design Collaborator: Contribute your keen eye to our UX, suggesting improvements to make our platform even more intuitive and robust.
  • Bridge the Support Gap: Team up with end-users, customer support, ops, and engineering to get those tricky tickets resolved and keep everyone happy.
  • Deliver Impact: Show your skills by independently tackling smaller bug fixes and contributing to larger projects under supervision.
  • Support & Development Synergy: Balance your time between resolving pressing support issues and participating in our scrum team’s development sprints.
What you Bring to the Table
  • 1-3 years of experience in troubleshooting software, identifying and fixing bugs, with an itch to write your own features.
  • Solid programming fundamentals – you can confidently analyze and debug existing code.
  • Creative problem-solving and a collaborative spirit for tackling challenges.
  • Knowing Google Firebase and react is a plus. 
  • Excellent communication skills to bridge the gap between users and our engineering team.
  • A genuine desire to become a top-notch software engineer or project manager.
  • A positive attitude and willingness to be a key part of the Iron Sheepdog culture.
Why Join Us?
  • Accelerate your career development in a fast-paced and supportive startup environment that’s looking towards the future of technology, including AI.
  • Gain real-world experience contributing to a product transforming an entire industry.
  • Enjoy the flexibility of a junior role with the mentorship and guidance to help you reach your full potential.

We’re seeking individuals who want to learn, grow, and make a tangible difference in our success story. If this sounds like you, apply now!

Equal Opportunity Employer:

Iron Sheepdog is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.