Launch Your Tech Career at Iron Sheepdog.

Are you a tech-savvy problem-solver with a knack for troubleshooting and improving software?  If you see yourself growing into a full-fledged software engineer or technical project manager, then this is your chance. Join our dynamic team at Iron Sheepdog, where we’re transforming the short-haul trucking industry with our innovative fleet management platform.

Role Objectives

As a Software Support Engineer, you’ll dive into our codebase, squashing bugs and enhancing features to directly improve the user experience. This junior role offers incredible hands-on learning:

  • Technical Troubleshooter: Become the go-to for diagnosing and resolving complex software issues. Learn by doing as you read, debug, and fix code.
  • Design Collaborator: Contribute your keen eye to our UX, suggesting improvements to make our platform even more intuitive and robust.
  • Bridge the Support Gap: Team up with end-users, customer support, ops, and engineering to get those tricky tickets resolved and keep everyone happy.
  • Deliver Impact: Show your skills by independently tackling smaller bug fixes and contributing to larger projects under supervision.
  • Support & Development Synergy: Balance your time between resolving pressing support issues and participating in our scrum team’s development sprints.
Skills and Qualifications
  • 1-3 years of experience in troubleshooting software, identifying and fixing bugs, with an itch to write your own features.
  • Solid programming fundamentals – you can confidently analyze and debug existing code.
  • Creative problem-solving and a collaborative spirit for tackling challenges.
  • Knowing Google Firebase and react is a plus.
  • Excellent communication skills to bridge the gap between users and our engineering team.
  • A genuine desire to become a top-notch software engineer or project manager.
  • A positive attitude and willingness to be a key part of the Iron Sheepdog culture.
Why Join Us?
  • Accelerate your career development in a fast-paced and supportive startup environment.
  • Gain real-world experience contributing to a product transforming an entire industry.
  • Enjoy the flexibility of a junior role with the mentorship and guidance to help you reach your full potential.

We’re seeking individuals who want to learn, grow, and make a tangible difference in our success story. If this sounds like you, apply today.